How to shop at pitchip

How to buy on pitchip?

It is easy to shop on pitchip. We do not have the limits of total amount and the number of orders. If you want to buy, please follow the prompt. You can choose the favorite item and add to the shopping cart(You need to register in our site). You can follow the prompt to place the order.

How to ship the item to you?

Your order has been arranged after we receive the information of payment. Our staff will contact with vendor and then purchase your item to our warehouse. If the item you ordered is still in the vendor's warehouse, you can cancel the order and increase or reduce your order at any time. If it has been 5 to 10 days since the purchase of product and we have received the goods offered by vendor, you can not cancel or reduce the items you have ordered. After we received all the items in your order, we will check the quality and integrity of these items. Then we will send to you the package with all items. You can check the package with its tracking number. We will arrange the shipment in 15-44 days after we have received your order.

How to calculate the ordering cost?

It is made up by two parts. One is the price of the item showed on the website, which is already including our service charge. And the other is freight charges from China to your country according to the charging standard of EMS.

How long to receive my item?

Since you have place the order and pay for it, you will receive it in 5-6 weeks. It depends on the quantity and methods of shipment you choose. You will receive the goods which is sent by post or express(It depends on the methods you choose when you pay for it). Of course you do not have to pay extra fee when you have received your package.